Racism, Incivility and Harm in Healthcare: Why behaviour, boundaries and silence continue to cost lives.
Cruising The South Pacific: Vanuatu & New CaledoniaCarnival Splendor | Departing Sydney
17 May – 26 May 2027
“”Dr. Wendy McIntosh is an exceptional presenter whose expertise, passion, and creativity make her a standout in the field of trauma-informed care and professional boundaries. Wendy brings a wealth of knowledge and insight to her sessions. She deserves an extremely high rating. Her dedication to lifelong learning, innovative teaching methods, and profound understanding of trauma-informed care make her an invaluable resource for healthcare professionals.””- Leanne, Trauma-informed Care Across the Lifespan
Outline
CONFERENCE SYNOPSIS:
Racism in healthcare is often framed as an issue of fairness or culture. This conference takes a different, evidence-based position: racism, incivility and professional boundary failures are patient safety risks that contribute directly to workforce harm, delayed care, missed escalation and preventable death.
Designed for nurses and midwives working across acute, community, maternity and aged care settings, this conference examines how racism is enacted and sustained through everyday behaviours, workplace hierarchies, selective enforcement of “professionalism,” and organisational silence. Drawing on Australian and international evidence, participants will explore how incivility and boundary breaches disproportionately affect racially minoritised staff, how bystander inaction becomes normalised, and how these dynamics compromise both staff wellbeing and clinical outcomes.
This is not an awareness-raising event. It is a clinically focused, system-aware examination of how harm persists even in organisations with policies, values statements and zero-tolerance language. The conference challenges nurses and midwives to recognise these patterns, understand their professional and ethical implications, and identify what can realistically be influenced.
Why This Conference Matters for Nurses and Midwives:
Nurses and midwives work at the point where health policy, organisational culture and patient care collide. When racism, incivility and professional boundary failures exist within that system, they do not stay in the realm of “workplace culture” — they shape clinical decisions, communication, escalation, and ultimately patient outcomes.
Evidence shows that racism in healthcare contributes to delayed treatment, under-assessment of pain and risk, poorer maternal outcomes, reduced access to services, and preventable harm. At the same time, racially minoritised nurses and midwives experience higher levels of incivility, exclusion and punitive boundary enforcement, which affects psychological safety, retention and team functioning. These workforce impacts directly affect patient safety through reduced speaking up, breakdowns in communication and moral distress.
Nurses and midwives are also frequently placed in the role of bystanders, witnessing unprofessional behaviour, discriminatory remarks or unsafe decision-making, while operating in hierarchical systems where speaking up carries professional risk. Without clear understanding of how power, policy and culture influence behaviour, individuals are left carrying responsibility for problems that are structurally produced.
This conference is important because it reframes racism and incivility as clinical and professional risks, not personal disagreements or isolated incidents. It equips nurses and midwives with the language, evidence and ethical framework to recognise how harm is sustained, how professional boundaries can be misused, and how silence becomes part of the problem. Importantly, it focuses on what can realistically be influenced within clinical, educational and leadership roles, rather than relying on awareness-raising or individual goodwill.
For nurses and midwives, this is about protecting patients, protecting colleagues, and protecting their own professional integrity in systems that too often expect harm to be tolerated quietly. This conference supports safer practice, stronger professional accountability and more sustainable careers — not by asking clinicians to be braver, but by helping them understand the systems they are working within and how to navigate them ethically and safely.
LEARNING OUTCOMES:
At this Conference, participants will:
- Analyse how racism, incivility and professional boundary failures function as interconnected risks within healthcare systems, impacting staff safety, clinical decision-making and patient outcomes.
- Critically examine the role of workplace hierarchy, power and organisational culture in enabling unprofessional behaviours, selective accountability and bystander silence.
- Identify the consequences of incivility, racism and boundary breaches on workforce wellbeing and patient safety, including moral distress, disengagement, communication breakdown and escalation failure.
- Apply evidence-informed strategies to their professional context to recognise unsafe behaviours, respond ethically as bystanders, and contribute to safer, more accountable workplace practices within their scope of influence.
CPD HOURS: 24
OUR PRESENTER:
WENDY MCINTOSH
RGN, RMHN, Grad. Dip MH, MN, Cert IV Workplace Assessment & Training, Group Leadership Cert, MRCNA, MANZCMHN, AANZPA
Establishing her own company Davaar Consultancy Training & Development in 2005, Wendy has over 30 years as a health professional (clinical, education and research), twenty-five of those years in mental health. Areas of specific interest and passion for Wendy include: professional supervision, professional boundaries, professional identity, links between childhood trauma and mental illness and workplace bullying.
Wendy has over 20 years as a psychodrama trainee – a life long learning. She is committed to using experiential learning in the work she does with individuals and groups.
Regularly presenting workshops at national & International conferences, Wendy consistently receives feedback on her passion, knowledge and creativity as a presenter & facilitator. Wendy is continually integrating learning and insights she gains from the work she does in professional boundaries.
Wendy has developed internet training tools and education packages for individuals/organisations and delivers webinars for a variety of organisations nationally and internationally. With the assistance of six podcast episodes titled ‘Professional Boundaries’, Wendy is exploring and guiding listeners on their own personal and reflective journey through boundaries.
This series of professional boundaries podcasts has been picked up by the School of Health and Social Care, Edinburgh Napier University to be used in their curriculum. Further podcasts are currently in production.
Wendy was Charter President of the Global Nurses & Midwives Rotary Club. An innovative, diverse and inclusive Rotary Club whose members come from around the world.
SUE WALKER
RN, BN, BN (ADMIN), MPHC, MACN
Sue is the Director and Co-Founder of Nurses for Nurses Network (NFNN), delivering national and international conferences, study tours and professional development programs for nurses and midwives. She is also a key contributor to Nursing CPD, an online education platform supporting nurses to meet NMBA Continuing Professional Development requirements through accessible, evidence-based learning that is firmly grounded in real-world practice.
Sue holds degrees in Nursing and Health Administration, a Master of Primary Health, and postgraduate qualifications in areas including psychiatry of ageing, gerontology, chemotherapy administration and training and assessment. Her career has included frontline clinical roles, senior management and education leadership, giving her a practical, end-to-end understanding of how healthcare policy, workforce pressures and clinical realities collide at the point of care, in the community and across the system.
A sought-after presenter in Australia and internationally, Sue focuses on the issues nurses actually face at work — not just what looks good in policy documents. Her areas of interest include leadership without titles, public and population health, professional boundaries, workplace culture and incivility, bullying and moral distress, emergency management, aged care, mental health, advanced life support education, and the long-term psychological impact of caring work. She is particularly passionate about strengthening clinical judgement, professional confidence and practical strategies that protect both patient safety and workforce sustainability.
Sue is known for education that is evidence-based, unapologetically practical and grounded in the lived experience of nursing. Her programs move beyond surface-level wellbeing conversations to explore how organisational design, risk management and workforce policy shape daily practice and long-term career outcomes.
At the heart of her work is a simple belief: nurses and midwives are not just the backbone of healthcare — they are critical decision-makers whose knowledge, judgement and advocacy directly influence patient outcomes and system safety. Sue’s goal is to ensure nurses and midwives are supported and professionally empowered to meet the growing complexity of modern healthcare while sustaining long, fulfilling careers.
The Cruise Ship: Carnival Splendor
It’s hard to tell which onboard space best represents Carnival Splendor — they all seem to hint at the amazing time you’re going to have. El Morocco Lounge hosts comedy shows, musical performances, karaoke and more… and wears its 1930s namesake clearly on its nameplate. The words “Royal Flush Casino” incite visions of winning, while our onboard jazz club — The Cool — simply says it all without saying a word. And Fahrenheit 555™ can be found not only at the height of elegant dining, but at the actual apex of the ship.
If you like your fun to flow, there are options aplenty. If you list “splishing” and “splashing” among your favorite things to do, there’s Carnival WaterWorks™. Those into sitting and sliding are invited to try the all-new Green Lightning thrill-slide. How about floating or swimming around? Carnival Splendor has pools all over the place, including the midship pool featuring a retractable roof that makes any day a pool day. So whether you splish or splash, you’ll find hydro-excitement galore.
If relaxation is your thing, Serenity Adult-Only Retreat™ is more your place. Or if you’re looking to take relaxation to the extreme, direct your attention to the Cloud 9 Spa™, featuring more (and better) ways to kick back than just about anywhere else, on land or at sea. You haven’t lived until you’ve relaxed in a Thalassotherapy pool, or chilled — so to speak — in a dry heat chamber.
The Program:
The program content is provided by expert Educators with extensive clinical and education experience. The education content provided in this program meets the same exacting standards as anything offered in an Australian land-based program.
No matter what conference you attend you always need accommodation a cruise ship provides a great all-inclusive* accommodation option to enhance your Conference experience.
Education at Sea and The Nurses for Nurses Network combine great education with fabulous travel adventures. We have taken a holistic approach to Nursing Continuing Professional Development (CPD) to ensure you get the most out of your education-travel experience.
The Online Library:
The Library has been created so that you have access to some of the Conference content prior to our sail date. The documents, including self-directed activities and webinars, from our Conference Presenter, are provided so that you can create your own conference experience and access information and sessions of interest prior to the commencement of the Conference program.
Disclaimer: Sessions are correct at time of publication. Sessions are subject to change without notice due to circumstances beyond the control of the organisers. NFNN and EAS reserves the right to alter charges, cancel, postpone, change or withdraw the product or service at any time.
Itinerary
| Day 1: 17th May 2027 Departure: Sydney |
4.15pm – We set Sail: Make sure you are on deck to say bon voyage. 5pm to 6pm – Conference Registration and Welcome Function: Enjoy this opportunity to mingle with the other attendees at the complimentary drinks and Conference Registration function. |
| Day 2: 18th May 2027 At Sea |
8am to 12.30pm: Conference sessions today:
Afternoon Self-directed via the Online Library: This afternoon you have self-directed learning activities that equate to two hours of CPD. You can choose to complete these activities in the time allocated, or you may choose to complete them before the commencement of the conference or after its conclusion. The online library where the activities are located is available to you a week before the conference begins and for two weeks after the conference finishes. Bias, Blind Spots, and Uncomfortable Truths: This self-directed session explores how bias shows up in healthcare — in technology, clinical judgement, and even our emotional reactions at work. Using evidence on racial bias in pulse oximeters from Johns Hopkins Bloomberg School of Public Health, reflections on schadenfreude in professional settings, and the provocation of Sam Andrews’ Are You Biased? participants are challenged to examine the subtle, often unspoken ways bias and emotion influence care, teamwork, and ethical decision-making. When Inequality Becomes Lethal: Racism, Power, and Healthcare in Australia: This self-directed session examines how racism operates as a structural risk to health in Australia, moving beyond individual attitudes to expose the systems, narratives, and silences that allow inequality to persist. Drawing on the Australian Human Rights Commission’s findings that racism in healthcare is costing lives, alongside Professor Alana Lentin’s analysis of white supremacy and white innocence, the session challenges participants to confront how denial, defensiveness, and “neutral” systems sustain unequal care. It invites clinicians to recognise racism not as an abstract social issue, but as a concrete patient safety and professional accountability issue within everyday practice. 6pm to 7pm: Social get together Join us at the designated meeting spot to catch up and discuss the events of the day. The conference Facilitators and Presenter will be at the venue to answer any of your queries. |
| Day 3: 19th May 2027 At Sea |
Morning Self-directed via the Online Library: This morning you have self-directed learning activities that equate to two hours of CPD. You can choose to complete these activities in the time allocated, or you may choose to complete them before the commencement of the conference or after its conclusion. Beyond the Tick-Box: Trauma, Culture, and What Safe Care Really Requires: This session challenges the idea that cultural safety can be achieved through policy statements or mandatory training alone. Drawing on evidence from Rural and Remote Health article 6411, it explores why trauma-informed practice is essential to delivering genuinely safe and ethical care, particularly in rural and remote settings. The session examines how unrecognised trauma, power imbalances, and rigid systems undermine trust and outcomes, and invites clinicians to rethink cultural safety as an active, relational practice rather than a compliance exercise. White Medicine, White Ethics: How History Still Shapes Care: This self–directed session examines how Australian healthcare has been shaped by colonial power, racial hierarchy, and ethical frameworks that privileged whiteness as the norm. Drawing on the article White Medicine, White Ethics, it explores how historical assumptions continue to influence clinical standards, professional norms, and ideas of “good” care today. Participants are invited to consider how racism is embedded not only in past practice, but in contemporary systems and ethical decision-making and why confronting this history is essential to improving equity, safety, and trust in Australian healthcare. 11am to 12.30pm: Lunch 12.30pm to 5pm: Conference sessions today:
6pm to 7pm: Social get together |
| Day 4: 20th May 2027 At Sea |
Free Day Today is yours to enjoy at sea aboard the Carnival Splendor. Unwind by the pool, indulge in the onboard dining options, visit the spa, or take time out to relax and enjoy the open ocean. 6pm to 7pm: Social get together |
| Day 5: 21st May 2027 Mystery Island, Vanuatu |
Explore this stunning destination at your own leisure! Mystery Island, off the coast of Vanuatu, is a pristine, uninhabited paradise known for its white sand beaches and crystal-clear turquoise waters. With no permanent residents, the island offers a peaceful, untouched setting perfect for relaxing and exploring at your own pace. Spend your time snorkelling straight off the beach in vibrant coral reefs, swimming in calm lagoons, or simply unwinding under the shade of palm trees. You can also browse local market stalls set up by nearby villagers, offering handmade crafts and souvenirs, giving a glimpse into the culture of the surrounding islands. 6pm to 7pm: Social get together |
| Day 6: 22nd May 2027 Lifou, New Caledonia |
Explore this stunning destination at your own leisure! Lifou, part of New Caledonia, is known for its dramatic limestone cliffs, turquoise waters and rich Kanak culture. This laid-back island offers a perfect balance of natural beauty and cultural experience, with opportunities to swim in secluded bays, snorkel over vibrant coral reefs, or simply relax on quiet white sand beaches. For those wanting to explore further, visit the striking Jokin Cliffs for panoramic ocean views, wander through local villages, or experience traditional markets and crafts that reflect the island’s unique heritage. 6pm to 7pm: Social get together |
| Day 7: 23rd May 2027 Noumea, New Caledonia |
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| Day 8: 24th May 2027 At Sea |
8am to 12.30pm: Conference sessions today:#
12.30pm to 2.30pm: Lunch Afternoon Self-directed via the Online Library: Professional Boundaries: The Standard You’re Already Being Held To: This pre-reading session introduces the Nursing and Midwifery Board of Australia Code of Conduct as the foundation for the Professional Boundaries workshop. It reframes the Code not as abstract regulation, but as a practical, everyday guide to decision-making, communication, and power in clinical relationships. Participants are encouraged to read the Code with a critical, real-world lens, recognising how boundary expectations apply long before a complaint, incident, or notification ever occurs. Incivility Isn’t Random: Why Unprofessional Behaviour Persists in Acute Care: This self-directed session explores why unprofessional behaviour becomes normalised in acute healthcare settings and why simple fixes so often fail. Drawing on realist reviews from the National Institute of Health and Care Research (NIHR) Journals Library and BMC Medicine, it examines how context, power, workload, leadership, and organisational culture shape staff behaviour. Rather than blaming individuals, the session focuses on what actually works to reduce unprofessional conduct, for whom, and under what conditions which reframes incivility as a systems and safety issue, not a personality flaw. |
| Day 9: 25th May 2027 At Sea |
Morning Self-directed via the Online Library: Beyond Tick-Box DEI – Why One Size Never Fits All: This self-directed session challenges traditional approaches to cultural competence and DEI (diversity, equity, and inclusion) training that prioritise comfort and completion over meaningful change. Drawing on TED Talks by Raquel Martin and Jenn Lindsay, it explores why standardised DEI programs often fail to shift behaviour, reduce harm, or improve inclusion in real workplaces. The session invites participants to rethink DEI as a dynamic, context-specific practice that requires reflection, adaptability, and accountability rather than generic training modules and good intentions. Race, Power, and the Making of Modern Australia: This self-directed session uses storytelling and history to examine how Australia’s racial foundations continue to shape contemporary society, health, and professional life. Drawing on Edenglassie by Melissa Lucashenko and the ABC’s exploration of the White Australia Policy, it explores how law, policy, and narrative have reinforced exclusion while normalising whiteness as default. The session invites participants to reflect on whose stories have been centred, whose have been erased, and why understanding this history matters for ethical practice, cultural safety, and equity in today’s healthcare settings. Please note that the recording of Edenglassie has a language warning. 11am to 12.30pm: Lunch 12.30pm to 5pm: Conference sessions today:
6pm to 7pm: Farewell Function Enjoy a one-hour farewell cocktail function, where delegates and guests come together to celebrate new connections, shared experiences, and the knowledge gained along the way. |
| Day 8:26th May 2027 Sydney |
Disembark: We say our farewells, safe travels! |
For information relating to cabin pricing, bookings and travel requirements such as travel insurance please complete the booking enquiry box or email enquiries@educationatsea.com.au
Itinerary Disclosure: Cruise Itinerary, Seminar topics and Seminar Education program are subject to change without notice.
Presenter Disclosure: Education at Sea and the Nurses for Nurses Network makes every effort to ensure the advertised presenters deliver the program. However in the unlikely event a presenter is unavailable we reserve the right to use a suitably qualified substitute presenter.
Pricing
| Cabin Selection | Twin Share – per person |
|---|---|
| Inside Cabin | from $894 per person twin share |
| Ocean View Cabin | from $1199 per person twin share |
| Balcony Cabin | from $1769 per person twin share |
| Single Occupancy Cabin | from $1659 |
| Conference Attendance Fee | $1390 per delegate |
**Prices are correct at the time of publication but change regularly so please take these as a guideline until you make a firm booking. Please email enquiries@educationatsea.com.au for the correct costs on the date of enquiry.
What’s included in your Conference Registration?
- An extensive Conference program based on current best practice information equating to 24 CPD Hours
- Education content that meets the same exacting standards as anything offered in an Australian land-based program
- Conference Presenter that is a recognised expert in their field & is excited to be able to share her skill, knowledge, & passion with Conference Attendees
- An online Conference library filled to the brim with educational content that allows you to create your own learning experience by completing pre-conference education activities
- A Registration Reception including complimentary drinks where you can meet other Conference Attendees & network with Conference Convenors & Conference Presenter/s
- A Conference pack that includes a notepad, pen, lanyard (this is important on a cruise ship to attach your room key, which becomes your lifeline on a ship) & additional information to support a fantastic Conference experience
- The opportunity to meet as a group in various Conference open forums, in one of the many fabulous locations on the ship
- A complimentary Farewell Drinks Function held on the last night of the Conference to celebrate new friendships & information gained
- A Conference Transcript that identifies each session held at the Conference, including the session synopsis & session presenter/s
- A Certificate of Completion identifying the CPD hours attached to the Conference Program for you to include in your CPD Evidence Portfolio
Prices include exclusive conference activities, selected cabin accommodation, meals, entertainment, gratuities, fees and taxes. Guest price includes all of the above with the exception of the seminar fee. Gratuities, fees and taxes are subject to change without notice. A non-refundable deposit of $400 per person is due at time of booking with the balance payable by 1st February 2026.
Cancellation Penalties and Disclosure: Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review our terms and conditions along with the cruise line terms and conditions found on our FAQ page. All deposits and seminar registration fee’s are non refundable. CPD Cruises Pty Ltd trading as Education at Sea and the Nurses for Nurses Network will not be responsible for any financial loss due to cancellation from unforeseen circumstances. We strongly recommend you take out travel insurance at time of booking your cruise conference.
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