Managing Challenging Situations and Difficult People: Learn the Skills to Enhance your Personal and Professional Life

New Zealand

Celebrity Edge | Departing Sydney

19 November – 1 December 2026
Download PDF Brochure
“If you struggle to be assertive this course gives you practical tools to become better able to
stand up for yourself. Loved the practical side of learning what to do and say in difficult
situations, both at home and work. A very helpful course for both personal and work life.
Teaches your beneficial skills in how to stand up for yourself and be assertive in a very practical way.”
-Mella, Assertiveness and Communication Workshop
Outline
CONFERENCE SYNOPSIS:

This Seminar has been developed to enable Nurses and other Health Professionals to improve their quality of life and enhance their emotional well-being by learning practical strategies for staying calm, setting boundaries, and responding with confidence in challenging situations and dealing with difficult people.

Expanding on our previous seminars and workshops on workplace bullying, this unique Seminar will explore interpersonal relationships from a different perspective. Its content will build on existing strategies for managing difficult personalities in the workplace and at home. The Seminar will explore how an individual’s negative beliefs about themselves lead to poor self-worth and self-esteem, which hinder development and create unhappiness. This realisation adversely impacts the mental and physical health of all Health Professionals.

Personal development encompasses skills that help us recognise our emotions and thought processes, as well as develop powerful assertiveness skills for navigating difficult situations. These learned skills help us take the necessary steps to reach our goals, improve our lives, and reduce stress. The two Seminar Facilitators will assist you in identifying and changing any negative self-beliefs and instead creating a more realistic and healthier self-perception.

THIS SEMINAR IS ABOUT YOU AND SELF-CARE

This Seminar is designed to allow a group to step back from their day-to-day demands and activities for a period of concentrated discussion and exploration of specific issues. In the past, Nurses have not been offered conference seminars or provided with the support that other professions have received. Although nurses comprise the largest group of healthcare professionals, their unique needs have often been overlooked.

The need for this nursing seminar is based on the counselling work of Anne Evans-Murray, as she works with many nursing clients who have experienced bullying or who wish to develop their own personal assertiveness skills. So, join us for this unique experience as we step back from our day-to-day demands and stressors and take advantage of the supportive environment that this Seminar offers.

LEARNING OUTCOMES:

At this conference you will:

  • Learn about challenging personalities
  • Gain skills to manage challenging situations in your professional and personal life
  • Reflect on your own self-beliefs that could be adding to your current situation
  • Enhance your communication and assertiveness skills
YOU WILL ALSO LEARN:
  • The higher incidence of chronic illnesses in Nurses
  • How low self-esteem and self-respect adversely affect the mental health and well-being of Nurses, as well as the ability to set limits with others.
  • How to recognise destructive psychological games people play and how to avoid being caught up in conflict
  • Clusters of personality disorders with a focus on borderline personality disorder (BPD), and others
  • How many people with BPD and NPD are undiagnosed and affect the culture of the organisation
  • The effects of repeated or extreme exposure to traumatic events as well as the adverse effect of long hours and shift work on the health of a Nurse.
  • How to recognise destructive or irrational thinking that harms
  • Cognitive behavioural therapy and how to apply it in our lives.
  • A variety of strategies you can apply to assist with the enhancement of self-development, such as gratitude thinking, mindfulness, meditation and others
  • Watch the fun, interactive role-play between the two experienced facilitators. Please note that you are not expected to take part in role-play—just sit back, enjoy, and learn from the process.

CPD HOURS: 24


Our Presenters:

Anne Evans-Murray

ANNE EVANS-MURRAY
R.N., BHlthSc, MACCCN, Grad.Dip Ed, MEd, Dip Counselling, GradCertCritCare, CertIV
Training and Assessment, CertIV in Mediation

Anne has a passion for teaching, which she does in an unpretentious way that ensures you will understand and retain what she presents and enjoy this learning experience. She has extensive experience, over 26 years lecturing for Gold Coast Health District and Griffith University. Currently, she is a guest lecturer at Bond University medical school.

Anne is a frequent presenter at workshops, conferences & seminars throughout Australia & New Zealand on subjects such as high dependency nursing, cardiac arrhythmias & ECG interpretation, chest x-rays interpretation, clinical assessment of the deteriorating patient, assertion training and leadership. She conducts accredited advanced life support training for nurses, doctors, and paramedics. Anne is passionate about empowering all clinical staff through increased awareness and knowledge of the critically ill patient’s condition so that timely intervention is implemented, which will benefit patient outcomes.

She is the author of three books: “ECGs Simply”, “Interpretation of Chest X-rays Simply” and ‘Uncomplicating Life, Simply’. Her ECG book is a textbook sold in many universities in Australia.

 

SUE WALKER
RN, BN, BN (ADMIN), MPHC (PALCARE), MACN, Specialist Nurse Educator

Sue is the director & co-founder of the Nurses for Nurses Network. Sue is a key contributor to the online education platform Nursing CPD – a Continuing Professional Development platform to assist Nurses in meeting their annual CPD requirements. As a Registered Nurse, Sue holds Degrees in both Nursing & Health Administration, a Masters Degree in Public Health, as well as a number of certificate courses in Psychiatry of Ageing, Gerontology, Chemotherapy Administration, & Training & Assessment. She is also an Accredited Mental Health First Aid Trainer, Mindfulness Practitioner, & Clinical Supervisor.

Sue has extensive experience as a clinician, educator, & senior manager. She has presented at local & international conferences on many topics including, key issues in healthcare, such as the psychological impact of the work that Nurses do & how the work requirements to deliver healthcare impact the health of the clinician. Other topics presented comprise of Nursing Leadership, Emergency Management, Mental health, Aged Care, Advanced Life Support, Assertiveness, Grief & Loss, & Workplace Bullying. Sue is passionate about making a difference in how the community & Nurses experience the healthcare system.

 

JASON DAWSON

Jason is from the Gold Coast, Queensland. Whilst studying for his Bachelor of Nursing at Southern Cross University, he developed an interest in mental health and has worked in this field of nursing for many years since completing his studies in 2008. During this time, Jason has undertaken varied roles, including Acute Inpatient Nursing, Community Nursing, clinical facilitating and Nurse Unit Manager positions.

In 2012, Jason combined his passion for nursing with his love of travel and founded CPD Cruise Pty Ltd with the view to providing Nurses, Midwives, Allied Health Professionals and Teachers/Educators the opportunity to update and improve their skills in diverse and unique locations.


 
The Cruise Ship: Celebrity Edge

Celebrity Edge® redefined what a cruise ship could be, blending innovative design with unmatched luxury. From the striking Magic Carpet℠ that floats above the sea to the private plunge pools in the stunning Edge® Villas, every detail is crafted for connection—with the ocean and each destination. On
board, exceptional dining and next-level service elevate the entire experience, setting a new standard for refined cruising. The ship boasts a variety of unique venues, dining experiences, and entertainment options, including Eden, a multi-deck venue with a focus on performance art and innovative cocktails.


The Program:

The program content is provided by expert Educators with extensive clinical and education experience. The education content provided in this program meets the same exacting standards as anything offered in an Australian land-based program.

No matter what conference you attend you always need accommodation a cruise ship provides a great all-inclusive* accommodation option to enhance your Conference experience.

Education at Sea and The Nurses for Nurses Network combine great education with fabulous travel adventures. We have taken a holistic approach to Nursing Continuing Professional Development (CPD) to ensure you get the most out of your education-travel experience.


The Online Library:

The Library has been created so that you have access to some of the Conference content prior to our sail date. The documents, including self-directed activities and webinars, from our Conference Presenter, are provided so that you can create your own conference experience and access information and sessions of interest prior to the commencement of the Conference program.


Disclaimer: Sessions are correct at time of publication. Sessions are subject to change without notice due to circumstances beyond the control of the organisers. NFNN and EAS reserves the right to alter charges, cancel, postpone, change or withdraw the product or service at any time.

Itinerary
Day and Location Events
Day 1: 19th November 2026
Departure: Sydney

Make sure you are up on deck to be a part of the “setting sail” festivities as we say farewell to Sydney.

5pm to 6pm: Enjoy this opportunity to mingle with the other attendees at the complimentary drinks and Conference Registration function.

Day 2: 20th November 2026
At Sea

8.30am to 12.30pm: Seminar sessions included today:

  • Explanation of seminar activities
  • The Things Nurses and Other Health Professionals Do: How this adversely affects their Health, Leading to Chronic Illnesses
  • TA Egogram Model

6pm to 7pm: Social get together

Day 3: 21st November 2026
At Sea

1pm to 5pm: Seminar sessions included today:

  • Borderline Personality Disorder and other Interesting Conditions
  • Inadequate Boundaries and Patterns of People Pleasing and the Link to Irrational Thinking Patterns
  • Meditation Practice

6pm to 7pm: Social get together

Day 4: 22nd November 2026
Milford Sound, Doubtful Sound, Dusky Sound

Cruising the Sounds:

Cruising into Milford Sound, you’ll find even the largest ship dwarfed by dramatic cliffs that soar above, blanketed in emerald green. Tucked within Fiordland National Park, this breathtaking fjord is part of the Te Wahipounamu UNESCO World Heritage Area—a sanctuary shaped by nature and teeming with wildlife thanks to its remote, rugged surroundings.

Over in Doubtful Sound, waterfalls pour down from the mountains, creating a unique layering of fresh and salt water in the fjord below. This unusual mix supports a rich marine habitat that’s home to fur seals and two local penguin species: the tiny blue penguin and the distinctive Fiordland crested penguin.

Then there’s Dusky Sound—one of the largest and most intricate fjords on New Zealand’s coast. Surrounded by forested cliffs and dotted with cascading falls, it’s a haven for marine life such as dolphins and seals. Keep an eye on the skies too—seabirds like prions, petrels, and shearwaters glide effortlessly above in the rising currents of air. surroundings.

6pm to 7pm: Social get together

Day 5: 23rd November 2026
Dunedin

Explore this stunning destination at your own leisure.

Step ashore in Dunedin and you might feel like you’ve landed in a Scottish city—its stately architecture, dramatic landscapes, and cultural roots are deeply inspired by Edinburgh, minus the Scottish brogue. Nature lovers can take a harbour cruise to spot seabirds like albatrosses and cormorants, with lucky sightings of penguins, seals, or playful dolphins.

Back in town, enjoy a wander through the beautifully kept Dunedin Botanic Garden, explore rich Māori heritage at the Otago Museum, or sample local brews and brewery lore at the iconic Speight’s Brewery. Art and culture thrive in the city’s Octagon district, where galleries range from contemporary showcases like Blue Oyster to classic works at the Dunedin Public Art Gallery. Discover local artists at De Novo and Milford or browse handcrafted jewellery and heritage displays nearby.

Hop aboard the Taieri Gorge Railway for a scenic inland journey through tunnels and over viaducts, past landscapes shaped by the gold rush. Or head out to the Otago Peninsula to explore Larnach Castle—New Zealand’s only castle—set high above the harbour. Rich in scandal and history, it’s the perfect grand finale to your time in Dunedin, especially when paired with a performance of traditional Highland dancing and bagpipes.

6pm to 7pm: Social get together

Day 6: 24th November 2026
Christchurch

Explore this stunning destination at your own leisure:

Christchurch, the South Island’s largest city, is a place where tradition meets transformation. Often called the “Garden City,” it’s known for its lush parks, blossoming gardens, and a resilient spirit that’s reshaped its skyline in the wake of past earthquakes.

Here are some local attractions you may like to explore

• Take a stroll Hagley Park and the Botanic Gardens
• Take a relaxing punt ride on the Avon River
• Explore the Christchurch Art Gallery
• Visit Quake City and learn about the city’s resilience
• Discover edgy street art and local markets
• Ride the TranzAlpine Railway through the Southern Alps
Christchurch is where natural beauty meets urban creativity.

6pm to 7pm: Social get together

Day 7: 25th November 2026
At sea

8am to 12.30pm: Conference sessions included today:

  • Let’s Explore Mindfulness and Meditation
  • Cognitive Behavioural Therapy: Strategies to Overcome Destructive or Irrational Thinking
  • Inequality, Power Hierarchy and Socialisation of Nurses
  • The Effects of Repeated or Extreme Exposure to Traumatic Events as well as the Adverse Effect of Long Hours and Shift Work on the Health of a Nurse

6pm to 7pm: Social get together

Day 8: 36th November 2026
Tauranga

Explore this stunning destination at your leisure:

Tauranga, set along the sparkling shores of New Zealand’s North Island, is where coastal charm meets deep Māori heritage. Known for its golden beaches and laid-back vibe, this Bay of Plenty gem has something for every kind of traveller. Soak up the sun on one of the region’s postcard-perfect beaches, take a refreshing dip in a secluded waterfall pool, or spot playful dolphins dancing through the waves—maybe even join them for a swim. If you’re craving adventure, try your hand at surfing, sailing, diving, or fishing in these clear blue waters.

Often referred to as the “New Zealand Riviera,” downtown Tauranga serves up a delicious mix of culture and cuisine. Local galleries, unique shops, and a rich mix of dining options—from street eats to fine dining—celebrate flavours from around the world. Whether you’re enjoying fresh seafood straight from the bay or a handcrafted cocktail by the water, Tauranga is a destination that feeds the soul as well as the senses.

6pm to 7pm: Social get together

Day 9: 27th November 2026
Auckland

Explore this beautiful city at your leisure:

New Zealand’s largest city is a vibrant mix of Māori tradition, Pacific energy, and global culture—set between two harbours and dotted with volcanic cones.

Top highlights:
• Cruise Waitemata Harbour or zip around on a speedboat
• Take a ferry to Waiheke Island for the beaches, vineyards, and art
• Visit the Auckland Art Gallery & War Memorial Museum
• Dine on fresh seafood, global flavours, and local wines
• Sky Tower for panoramic views

Auckland offers the perfect balance of city buzz and natural beauty—
ideal for exploring on foot or by ferry.

6pm to 7pm: Social get together

Day 10: 28th November 2026
Bay of Islands

Explore this destination at your own leisure:

The Bay of Islands is a subtropical paradise where clear blue waters meet untouched islands, rich Māori heritage, and incredible marine life. With over 140 unspoiled islands scattered across sparkling seas, this region is a dream for nature lovers and adventure seekers alike.

Take an eco-cruise to spot dolphins, penguins, whales, marlin, and seabirds—or explore sea caves glowing with magical formations and native glowworms. The beaches here are world class, with powdery white sand and crystal-clear waters perfect for swimming, kayaking, or simply soaking up the sun.

Whether you’re looking to unwind or explore, a cruise to the Bay of Islands promises natural beauty, warm hospitality, and unforgettable experiences.

6pm to 7pm: Social get together

Day 11: 29th November 2026
At Sea

1pm to 5pm: Seminar sessions included today:

  • Strategy Workshop
  • Developing a Gratitude Exercise, Strategies for Stress Management, and Conference Conclusion

6pm to 7pm: Social get together

Day 12: 30th November 2026
At sea

10.30am to 12pm Optional Conference Discussion

Today is the day to put the lessons learnt at the conference into practice. Reflect in your journal about your thoughts and plans on the changes you will begin to make when you return home.

6pm to 7pm: Farewell function

Day 12: 1st December 2026
Sydney
 We say our farewells!

For information relating to cabin pricing, bookings and travel requirements such as travel insurance please complete the booking enquiry box or email enquiries@educationatsea.com.au

Itinerary Disclosure: Cruise Itinerary, Seminar topics and Seminar Education program are subject to change without notice.

Presenter Disclosure: Education at Sea and the Nurses for Nurses Network makes every effort to ensure the advertised presenters deliver the program. However in the unlikely event a presenter is unavailable we reserve the right to use a suitably qualified substitute presenter.

Pricing
Cabin Selection Twin Share per person
Inside Cabin from $2756 per person twin share  
Ocean View Cabin from $3351 per person twin share 
Balcony Cabin  from $3989 per person twin share 
Single Occupancy Cabin  from $5599                   
Conference Attendance Fee $1390 per delegate

What’s included in your Conference Registration?

  • An extensive Conference program based on current best practice information equating to 24 CPD Hours
  • Education content that meets the same exacting standards as anything offered in an Australian land-based program
  • Conference Presenter that is a recognised expert in their field & is excited to be able to share her skill, knowledge, & passion with Conference Attendees
  • An online Conference library filled to the brim with educational content that allows you to create your own learning experience by completing pre-conference education activities
  • A Registration Reception including complimentary drinks where you can meet other Conference Attendees & network with Conference Convenors & Conference Presenter/s
  • A Conference pack that includes a notepad, pen, lanyard (this is important on a cruise ship to attach your room key, which becomes your lifeline on a ship) & additional information to support a fantastic Conference experience
  • The opportunity to meet as a group in various Conference open forums, in one of the many fabulous locations on the ship
  • A complimentary Farewell Drinks Function held on the last night of the Conference to celebrate new friendships & information gained
  • A Conference Transcript that identifies each session held at the Conference, including the session synopsis & session presenter/s
  • A Certificate of Completion identifying the CPD hours attached to the Conference Program for you to include in your CPD Evidence Portfolio

Prices include exclusive conference activities, selected cabin accommodation, meals, entertainment, gratuities, fees and taxes. Guest price includes all of the above with the exception of the seminar fee. Gratuities, fees and taxes are subject to change without notice. A non-refundable deposit of $400 per person is due at time of booking with the balance payable by 1st August 2026. The balance is non-refundable after the final payment date has passed. 

Cancellation Penalties and Disclosure:
Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review the policy applicable to this cruise with our staff. All deposits and seminar registration fee’s are non refundable. CPD Cruises Pty Ltd trading as Education at Sea and the Nurses for Nurses Network will not be responsible for any financial loss due to cancellation from unforeseen circumstances. We strongly recommend you take out travel insurance at time of booking your cruise conference.

Booking Enquiry

Register your interest in this CPD cruise today Please complete the form in this section to express your interest. We will revert within 48 hours with pricing and other details after confirming cabin availability with our cruise line partners.

General Enquiry

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